> For the complete documentation index, see [llms.txt](https://docs.dmeet.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dmeet.org/plans-and-billing/payments-and-cancellation.md).
# Payments and cancellation
How to pay for a plan, change it or cancel it, and where to find your invoices.
### Where you pay
* **On the web:** payments go through Stripe.
* **In the iPhone app:** payments go through Apple.
* **In the Android app:** payments go through Google Play.
Where you subscribe decides where you manage the plan and ask for refunds. A plan bought in the App Store or Google Play is changed and cancelled in your phone's subscription settings. Refunds for app purchases go through Apple or Google; our full refund rules are in the [Terms of Service](https://dmeet.org/terms-of-service). To manage a plan on the web that you bought in an app, cancel it in the App Store or Google Play first.
The apps sell Pro and Business, billed monthly or yearly. App prices can differ from the prices on the web because of Apple and Google fees and local VAT. On the web, including in your phone's browser at dmeet.org/billing, you pay through Stripe at the prices shown on dmeet.org.
### Subscribe in the app
1. Open **Account**, then **Plan**.
2. Choose **Monthly** or **Yearly** and tap **Upgrade** on Pro or Business.
3. Confirm the subscription in the Apple or Google Play payment window.
### Subscribe on the web
1. Tap your profile picture and open **Plan & Billing**.
2. Choose a plan and tap **Upgrade**.
3. Complete the payment on the secure checkout page.
You can pay by card (Visa, Mastercard, Amex and others), with Apple Pay on supported devices, with Link or with Amazon Pay. Card details are handled by Stripe and never stored by dMeet.
Your bank may ask you to confirm the payment with a push notification or SMS. This is standard 3D Secure verification. If a card is declined, you see a message right away and can try again.
### Use a coupon
If you have a coupon code, enter it on the checkout page. Coupons work only when you pay on the web, not in the iPhone or Android app.
1. Tap your profile picture and open **Plan & Billing**. To pay yearly, turn on the yearly billing toggle.
2. On the plan you want, tap **Upgrade**. The secure checkout page opens.
3. Tap **Add promotion code**, enter the code and tap **Apply**.
4. Check the discount. It shows under **Subtotal**, and **Total due today** shows the new amount. Under the price you see what you'll pay once the discount ends.
5. Add a card and complete the payment. A card is needed even if the total is $0, because the plan renews at the regular price after the discount ends.
### Monthly or yearly
Every paid plan can be billed monthly or yearly. Yearly billing saves 17%. Use the toggle in **Plan & Billing**.
### Upgrade
An upgrade starts right away. You pay only the prorated difference for the rest of the current billing period.
### Downgrade or cancel
A downgrade or cancellation takes effect at the end of the current billing period. Until then you keep everything in your plan. Unused time isn't refunded.
Before you confirm, dMeet shows what you'll lose: AI credits, participant limits and features.
Changed your mind? Reactivate the plan in **Plan & Billing** before the period ends.
### Invoices
On the web, open **Plan & Billing → Recent invoices** to see past payments. Tap **View all invoices** for the full history in Stripe.
To change your payment method, billing address or tax ID, tap **Manage billing**.
For purchases made in the app, receipts come from Apple or Google.
### Team plan
Seats and billing for a Workspace are managed on the web by the Owner. See [Seats and billing](https://docs.dmeet.org/teams/seats-and-billing). On a phone, open dmeet.org/billing in the browser.
### Need help with a payment?
Write to .
