💳Payment & Invoices

Subscribing to a plan

To upgrade from the Free plan, go to Plan & Billing (tap your profile icon → Plan & Billing), choose the plan that works for you, and tap Upgrade.

You'll be taken to a secure checkout page where you can enter your card details and complete the payment. dMeet uses Stripe for all payments — one of the most trusted payment platforms in the world. Your card details are handled entirely by Stripe and are never stored on dMeet's servers.

At checkout you can:

• Pay by card (Visa, Mastercard, Amex, and others)

• Use Link for faster checkout

• Pay with your Amazon account

A note on card verification: Depending on your bank's security settings, you may be asked to verify the payment — for example, via a push notification or SMS. This is standard 3D Secure authentication, and it's your bank keeping your card safe. Not everyone will see this step — it depends on your bank, not on dMeet.

If your card is declined due to insufficient funds, you'll see a message right away. Just top up your card and try again — no need to start over.

Want to save time next time? Check the "Save my information for faster checkout" box during payment. Your card details will be securely stored by Stripe, so future payments are much quicker. You can manage or remove saved payment methods at any time from the billing settings.

Monthly vs yearly billing

All plans are available on a monthly or yearly basis. Switch to yearly and save 17% — the toggle is right on the Plan & Billing page.

Switching between plans

↗️ Upgrading takes effect immediately. If you're mid-billing cycle, you won't be charged the full amount — Stripe automatically calculates the difference for the remaining days and only charges you the pro-rated amount.

↘️ Downgrading or canceling takes effect at the end of your current billing period. Until then, you keep full access to everything your current plan includes. No refunds are issued for unused time.

🔄 Changed your mind? You can reactivate a canceled plan at any time before the billing period ends — the option will be right there on the Plan & Billing page, along with the date your current plan expires.

When downgrading, you'll see exactly what you'll lose — AI credits, participant limits, and features — before confirming. Take a moment to review it.

Invoices & billing history

All your past payments are listed under Billing → Recent invoices on the Plan & Billing page. You can open any invoice to see the details, or tap View all invoices in Stripe for the full history.

To update your payment method, billing address, or tax ID, tap Manage billing.

A note on mobile

Plan & Billing is currently available on web only. If you're using the dMeet mobile app, head to dmeet.org in your browser to manage your plan, view invoices, or update payment details.

A dedicated mobile page showing your current plan and credit balance is coming soon!